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For Customers Located in New York City: Please contact us with your language preference by emailing customerservice@mbandw.com, subject line “NYC Language Preference.” A translation and description of commonly used debt collection terms in your preferred language is available on the New York City Department of Consumer Affairs website: https://www1.nyc.gov/site/dca/index.page Some written communications may be available in Spanish for some accounts. No other language services are offered by McCarthy, Burgess & Wolff, Inc.