MB&W
INFORMATION RESOURCES SYSTEM
Instant Accessibility to Information As it Occurs
Today's business demands speed and immediate accessibility
to information. How true this is in Receivables Management.
Indeed, the maxim at MB&W is speed rules. No other collection
agency can match the speed generated by our Information Resources
System to process and resolve claims. The system provides
a completely open level of service. This "paperless"
technology adds tremendous value to account reporting.
Internet access via a
speedy T1 connection (no dial-up) is provided to our
Account Managers. This gives them
multiple sources of information on customers and their potentially
attachable assets.
Greater
access speed yields faster results.
Each Account
Manager has full access, at his or her desktop, to our
Electronic Document Management System. This system contains
all digitized paperwork associated with a claim, such as invoices,
delivery receipts, order forms and correspondence with counsel.
The Account Managers can then fax or E-mail all of these documents
as required on a timely basis.
By making documents
directly available to us,
we can respond immediately to your issues.
We've created an exceptional
work environment that fosters an industrious and uninhibited
atmosphere. Our new 18,000 square feet facility has spacious,
125 square feet workstations. Account
Managers use 900-megahertz telephone headsets and can
leave their workstations while still answering calls.
MB&W provides
any and all resources, including the latest technology, to
help our Account Managers meet or exceed their objectives.
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