Each individual goes through at least two interviews (typically three), as well as being tested by an industrial psychologist. We've assembled a group of Account Managers who average 12 years experience in the receivables management industry. At their previous endeavor(s), each was a top performer.

Management's philosophy and a strong incentive program attract the high caliber Account Managers we seek. Superior collectors can make recoveries that a credit manager marvels at. Our Account Managers enjoy the collection process, which is something that most of us view as unpleasant. By employing superior collectors we are able to pay them way beyond what our competitors pay, as they routinely collect "way beyond the norms." The commission program for our Account Managers is one of the strongest in the industry. Rather than pay them only a nominal percentage, we offer a significant portion of that increased recovery amount.

Our Account Managers focus on quality calls rather than on the quantity of calls. The working environment we have for our Account Managers is extraordinary and helps motivate them to perform at the peak efficiency. Our new facility is an 18,000 square foot building that has exceptionally large work stations. Each Account Manager's work station has a T1 line connected to his or her computer. This gives them the fastest access to numerous sources of information that helps in contacting our client's customers, locating them, obtaining their phone number and identifying attachable assets.

Oftentimes, the secret in collecting the client's money rests in the paperwork behind the claim. Each MB&W Account Manager has full access at their desktop, via the Electronic Document Management System, to all paperwork associated with the claim placed. This may include invoice copies, proof of delivery, copies of the original order or correspondence with the customer's counsel. By having this paperwork directly available to our Account Managers, they can respond immediately to issues the customer raises. This also eliminates asking a question to a client that he or she already addressed prior to placing a claim with us. Furthermore, they can fax or e-mail any of the documentation to the customer without ever leaving their seat.


MB&W Account Managers are true professionals who thrive in an inherently
confrontational arena, and get results without alienating your customer from doing business with you in the future.


We're always seeking proven Account Managers who want to be part of the team working on "the next level of Receivables Management." Send us your resume or E-mail us.